This Website is owned and operated by:

Anny Hsieh Jewellery
Bristol, United Kingdom
Email: hello@annyhsiehjewellery.com
Website: [www.annyhsiehjewellery.com](http://www.annyhsiehjewellery.com)

The Website is hosted on the Wix.com platform, which provides the online infrastructure that allows us to sell products and services to you.

For the purpose of data protection laws, Anny Hsieh Jewellery is the “data controller” of any personal information collected through this Website.

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We may collect and process the following types of personal information:

​Information You Provide Directly

When you interact with the Website, you may provide personal information such as:

• Name

• Email address

• Postal address

• Phone number

• Payment information

• Order details

• Messages sent via contact forms or email

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This information may be collected when you:

• Place an order

• Sign up to our newsletter

• Submit an enquiry

• Request a bespoke commission

• Contact us for support

 

Automatically Collected Information

When you visit the Website, certain information is collected automatically.

Because this Website is built using Wix, the following data may be collected by Wix’s platform:

• IP address

• Browser type and device information

• Pages viewed and navigation activity

• Date and time of visits

• Shopping cart activity

This information is collected using cookies and tracking technologies provided by Wix to ensure the Website functions correctly and to help improve user experience.

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We use your personal information for the following purposes:

• To process and fulfil your orders

• To communicate with you about your purchase

• To respond to enquiries or customer service requests

• To manage bespoke or custom jewellery commissions

• To send newsletters or marketing communications (with your consent)

• To improve and optimise the Website

• To comply with legal and accounting obligations

We will only use your personal data for the purposes for which it was collected.

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Under UK GDPR, we rely on the following legal bases to process your personal data:

• Contractual necessity – to fulfil your orders and provide services

• Legitimate interests – to manage and improve our business

• Legal obligations – such as keeping records for tax purposes

• Consent – for sending marketing emails or newsletters

You can withdraw your consent for marketing communications at any time.

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Your personal data will never be sold or rented to third parties.

However, in order to operate the Website and fulfil orders, we may share information with the following trusted service providers:

• Wix.com – as the website hosting and e-commerce platform

• Payment processors integrated with Wix (such as Stripe or PayPal)

• Delivery and postal services

• Email service providers for newsletters

• Professional services such as accounting or legal support

These third parties only receive the information necessary to perform their services and are required to keep your data secure in line with data protection laws.

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This Website is hosted on the Wix.com platform. Wix provides secure online hosting and uses industry-standard security measures to protect your data.

Personal information you provide is stored on Wix’s secure servers and databases, which are protected by firewalls and encryption.

Payment information is processed directly by secure third-party payment providers integrated with Wix. Anny Hsieh Jewellery does not store full payment card details.

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We will only keep your personal information for as long as necessary to:

• Fulfil orders

• Provide customer support

• Meet legal, tax, and accounting requirements

Order records are typically retained for up to 6 years in line with UK legal obligations.

Newsletter subscriber data will be kept until you choose to unsubscribe.

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If you choose to subscribe to our newsletter, we may send you emails about:

• New collections

• Offers and promotions

• Events

• Business updates

You can unsubscribe at any time using the link provided in each email or by contacting us directly.

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This Website uses cookies provided by Wix and third-party tools to ensure essential functionality such as:

• Secure checkout

• Shopping cart operation

• User preferences

• Website analytics

Full details of the cookies used on this Wix-hosted Website can be found in our Cookie Policy

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Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent for marketing communications

• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

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This Website may contain links to external platforms such as Instagram or other social media sites.

We may also use Wix apps or integrations (such as email marketing or analytics tools) which process data in accordance with their own privacy policies.

We are not responsible for the privacy practices of external websites or third-party services. Please review their individual policies when using them.

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We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be posted on this page with a revised “Last Updated” date.

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If you have any questions about this Privacy Policy or how your data is handled on this Wix-hosted Website, please contact:

Anny Hsieh Jewellery
Email: hello@annyhsiehjewellery.com
Website: [www.annyhsiehjewellery.com](http://www.annyhsiehjewellery.com)
Location: Bristol, United Kingdom

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Last Updated: 31 January 2026